Privacy Notice

• Register as a new user on the website
• Enter information in forms within the website
• Navigate of the website

• Last four digits of your Social Security number
• Your name and contact information
• Notification preferences
• Information related to your hardship
• Your IP address and other information collected when you use the website

We collect and use your information to provide the requested service to you on behalf of Bank of America. We may also use your browsing Information to improve the requested service to you on behalf of Bank of America.

We maintain reasonable safeguards to protect your Personal Information from unauthorized access and use. These measures include logical safeguards of your information and physical safeguards of computer equipment and buildings.

All information gathered within the website will only be shared with Bank of America, for which agreements between you and Bank of America are already in place. Any information used by Bank of America that was collected by the website may be used at their discretion in accordance with said agreements. For more information about how Bank of America protects your privacy, including specific rights that may apply, please visit www.bankofamerica.com/privacy.

California residents covered by the California Consumer Privacy Act do not have to take any further action to limit the sharing of information. Such limits are already in place. Your information is not shared with affiliates or 3rd parties except as described in this notice.

For technical questions about the website or this privacy notice, call 1-888-208-0216.